SHIPPING & RETURNS

SHIPPING

Complimentary 3-5 day shipping on all orders in North America and $10 for 2-3 day shipping in North America.  Shipping for international order is $10 for standard shipping. We do not currently offer expedited shipping for orders outside of North America.

INTERNATIONAL ORDERS

Mindi Walters Skincare ships worldwide, just select your country at checkout.  International orders may be subject to import taxes, customs duties and fees applied by your country’s customs department upon arrival. When ordering from www.mindiwalters.com the recipient of the shipment is the importer of record and is responsible for any of these import fees, as well as complying with all laws and regulations of the destination country. Mindi Walters does not collect duties and taxes and we can not predict what your particular charges may be. Customs policies vary widely from country to country, so please contact your local customs office for more information. Mindi Walters Skincare is not responsible for orders once they have departed Unites States customs. The length of time it takes for orders to be delivered varies with each country. Though we want your orders to be delivered as soon as possible, Mindi Walters Skincare has no control over this process and therefore cannot be responsible for international shipping processes. Mindi Walters Skincare is not responsible for the cost of shipping for your replacement order. If you would like a new shipment please contact us. 

RETURNS

If you are unsatisfied with a product, please e-mail customercare@mindiwalters.com, Mindi Walters Skincare reserves the right to approve or deny a refund request. We are unable to provide exchanges. If we refund your purchase, your purchase will be refunded once we have received the returned product, the refund will be credited to the original method used for payment. Mindi Walters Skincare is not responsible for the cost of shipping for returns of international orders, once we receive the return, international returns will be refunded the amount of purchase minus the cost of shipping.